conditions of use
identification
Company Name Zig Zag
Signs Zig Zag
Legal status and social capital SARL
Headquarters 40, Rue Jules Ferry
Zip code 92250
City La Garenne Colombes
Country France
Telephone +33 (0) 1 77 570 500
Fax +33 (0) 1 60 81 64 46
E-mail contact@biocheminee-vulcania.com
VAT intra
Siret 49489359700018
Preamble
The site is owned by Zig Zag in its entirety, as well as all the rights. Any reproduction, full or partial, is systematically subject to the permission of the owners. However, the type of hypertext links to the site are allowed without specific request.
1. Acceptance of Terms
The client acknowledges having read, at the time of placing the order, special conditions of sale contained on this screen and expressly accept unreservedly. These general sales conditions governing the contractual relationship between the company Zig Zag and his client, both sides accepting unreservedly. These general sales conditions will prevail over all other conditions contained in any other document, except in the case prior written.
2. Products
The photographs illustrating the products, do not fall within the scope of the contract. If errors are introduced, in any case, the responsibility for Zig Zag not be engaged. Most of the products offered to its customers by Zig Zag are available at the point of sale, the list of which is provided on this site.
3. Ordering
The automatic recording systems are considered valid proof of the nature, content and the date of the order. Zig Zag confirms the acceptance of his order to the customer at the e-mail address that he has communicated. The sale will not be completed until the confirmation of the order. Zig Zag reserves the right to cancel any order from a client with whom there is a dispute concerning the payment of a previous order. The information set out by the purchaser at the time of order, commit this: in case of an error in the wording of the recipient's details, the seller could not be held responsible for the inability of it could be deliver the product.
4. Shipping
After confirmation of the order, it is stated that the item is available, Zig Zag is committed to delivering to its carrier, all references commissioned by the buyer and that, within a maximum period of 5 business days. The carrier, he contracted with Zig Zag, to deliver the order to the address of the purchaser provided by Zig Zag. In the case of a transit system known shipper of the customer agrees to settle with the carrier, or his representative, the full amount specified in the Order Confirmation. In addition, for deliveries outside of metropolitan France, the customer agrees to settle all taxes due to the importation of goods, customs duty, value added tax, and other fees payable under the laws of countries in receipt of the order. All orders placed Zig Zag are intended for the personal use of clients, customers or recipients of the goods shall refrain from any partial or total sale of products. Zig Zag fact emerges from all legal responsibilities if the payment of charges was not made by the customer. Delivery will be made by the post Colissimo monitoring or Chronopost after the transportation choices offered in metropolitan France. The delivery is carried out in the slot provided to the customer by delivering the product directly to the recipient announced, in his absence, to another person authorized by the customer. Any delay do not give the right to the buyer to claim damages. Deliveries in the ECE countries are carried out by the post Colissimo followed Europe or Chronopost next customer choice. For destinations outside the EEC, deliveries are made by the international postal services or Chronopost next customer choice. In the case of a technical product, the client will seek in particular to check the proper functioning of the aircraft delivered to read the directions for use, which it is provided. In the event of a defect, the buyer has the right to return under the conditions laid down in this document. To be considered as force majeure relieve the seller from its obligation to deliver, war, riot, fire, strikes, accidents and the inability to be supplied. The goods are still at risk of the buyer. Always check your package on arrival. You have a 48-hour period to make any reservations with the carrier in case of missing or destroyed. For reasons of availability, an order can be delivered in several times to the client. The customer does when only one delivery. If the customer wishes 2 places of delivery, he spent 2 orders, with delivery charges linked.
5. Retraction
The customer has 7 days (from receipt of articles) to form an opinion. In the event of an exchange or refund, it must refer the individual (s) and product (s) nine (s) in its (their) original packaging intact, along with all accessories possible, employment records and documentations the following address: Zig Zag 40, rue Jules Ferry-92250 La Garenne Colombes In case of exercising the right of withdrawal, Zig Zag is obliged to repay the amounts paid by the client, without charge, except for expenses return. The refund is due within a period not exceeding 15 days.
6. Price
Prices are in euros. The quoted price on the product does not include transportation. The price indicated in the order confirmation is the final price, expressed all taxes including VAT and for France and the countries of the EEC. The price includes the price of the products, the costs of handling, packing and storage of products, shipping and put into service.
7. Payment
The price charged to the customer is the quoted price on the order confirmation from Zig Zag. The price of the products is payable the day of the order. Payment is made by credit card bearing the initials CB. Online NAME OF SECURE PAYMENT allows you to set a server via bank NAME YOUR BANK in a secure environment. No. Your credit card is therefore directed to servers in the bank. Your payment is made directly to a bank in a secure environment without going through the server of the store, security is even more important that your No. known only our banking partner (NAME OF YOUR BANK). The validated by the client will not be considered effective if the bank payment centers concerned have given their agreement. In case of refusal of such centers, the order will be automatically canceled and the customer by e-mail. In addition, Zig Zag reserves the right to refuse any order from a client with whom there was a dispute.
8. Litigation
This contract is subject to the law french. Zig Zag may be liable for damages of any kind, both material and immaterial or corporeal, which could result from a malfunction or misuse of the products marketed. The same is true for any changes resulting from product manufacturers. Responsibility for Zig Zag will, in any event, limited to the amount of the order and could not be questioned for simple errors or omissions that could survive despite all the precautions taken in the presentation of products. In case of difficulties in the implementation of this contract, the buyer has the opportunity, before any legal proceedings, to seek an amicable solution with the aid of a professional association, a consumer association or any other counsel of his choice. It is recalled that the search for the amicable settlement does not "promptly" of the legal guarantee, nor the length of contract security. It is recalled that as a general rule, and subject to the discretion of the courts, respect the provisions of this agreement relating to the contractual guarantee assumes that the buyer honors its financial obligations to the seller. The claims or disputes will always be received with attentive benevolence, good faith is always presumed to anyone who takes the trouble to explain his situation. In case of dispute, the customer will address priority for the company to get an amicable solution. Otherwise, the Tribunal de Commerce de Paris has exclusive jurisdiction, regardless of the place of delivery and the method of payment accepted.
9. Guarantees
In all cases, Zig Zag not be held responsible for non-compliance with regulatory and legislative requirements in the country of reception, responsibility for Zig Zag is systematically limited to the value of the product in question, its value to date sales and without possibility of appeal to the brand or company producing the product. In any case, the customer enjoys the legal guarantee of foreclosure and hidden defects (Art.1625 et seq Civil Code). With the condition that the buyer make proof of the hidden flaw, the seller must legally in repairing all the consequences (art.1641 et seq of the Civil Code) and if you addressed to the courts, it must do so in a "promptly" after the discovery of hidden defect (art.1648 of the Civil Code). You can contact Customer Service: 5 days out of 7 (Monday through Friday) at Tel: 01 60 81 64 40 or by mail to: contact@biocheminee-vulcania.com
10. Legal Information
Intelligence personal data collected for distance selling is required, this information is critical to the processing and delivery of orders, the preparation of invoices and contracts guaranteed. Failure intelligence leads to non-validation of the order. In accordance with the law "Freedom of Information", the processing of personal data about customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). Customers have (Article 34 of the Act of January 6, 1978) a right of access, modification, correction and deletion of data related, it can exercise with Zig Zag. In addition, Zig Zag will not sell, or exchange for free, the address of its customers to a third party.
